Terms of Use

THE FOLLOWING SETS FORTH THE TERMS AND CONDITIONS UNDER WHICH ASTROGANESHA.COM SERVICES (“ASTROGANESHA” OR “ASTROGANESHA.COM” OR “WE” OR “OUR”) OFFERS YOU ACCESS TO OUR SERVICES.

WELCOME! WHEN USING ASTROGANESHA.COM SERVICES, YOU (“MEMBER” OR “YOU” OR “YOUR”) AGREE TO THE TERMS AND CONDITIONS DESCRIBED HEREIN (“TERMS OF SERVICE”).

ACCEPTANCE OF TERMS OF SERVICE: PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE SERVICES PROVIDED BY ASTROGANESHA.COM VIA OUR WEBSITE (WHICH IS CURRENTLY LOCATED AT WWW.ASTROGANESHA.COM — THIS “WEBSITE”). BY CLICKING THE “I AGREE” BUTTON, YOU SIGNIFY THAT YOU AGREE WITH THESE TERMS OF SERVICE.

THESE TERMS OF SERVICE MAY BE AMENDED BY ASTROGANESHA.COM AT ANY TIME IN OUR DISCRETION BY POSTING THE AMENDED TERMS ON OUR WEBSITE. IF YOU BECAME A MEMBER PRIOR TO THE POSTING OF AMENDED TERMS ON OUR WEBSITE, THE AMENDED TERMS SHALL AUTOMATICALLY BE EFFECTIVE 30 DAYS AFTER THEY ARE INITIALLY POSTED ON OUR SITE. YOU AGREE THAT YOUR CONTINUED USE OF THIS WEBSITE AFTER SUCH AMENDMENT SHALL SIGNIFY YOUR ACCEPTANCE OF SUCH CHANGE. THIS AGREEMENT MAY NOT BE OTHERWISE AMENDED EXCEPT BY A WRITING SIGNED BY BOTH YOU AND ASTROGANESHA.COM

1. DESCRIPTION OF ASTROGANESHA.COM: ASTROGANESHA.COM provides astrological content, reports, data, telephone, and email consultations (“Content”) via the World Wide Web, electronic mail. Although portions of the Content may be viewed simply by visiting the AstroGanesha.com site (the “Free Services” and “Paid Service”), in order to access the personalized astrological zone and/or receive additional Content and services from AstroGanesha.com (the “Paid Services”), You may need to register as a member of AstroGanesha.com to receive certain Paid Services. The Free Services and the Paid Services are referred to collectively in these Terms of Service as the “Services.” In consideration for the Paid Services, Member agrees to:
(1) provide certain current, complete, and accurate information about Member as prompted to do so by AstroGanesha.com and
(2) maintain and update this information as required to keep it current, complete, and accurate. All information that We request and You provide on original sign-up, and all updates thereto, are referred to in these Terms of Service as “Registration Data.” Many of the Services and Content are provided by third party suppliers and not by AstroGanesha.com.

2. MEMBER ELIGIBILITY: The Services are available only to individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, the Services are not permitted to be used by minors (which means, in most jurisdictions, those under the age of 18) or temporarily or indefinitely suspended AstroGanesha.com members. In addition, AstroGanesha.com does not permit the use of the Services by residents (a) of any jurisdiction that may prohibit our Services or (b) of any country that are prohibited by law, regulation, treaty or administrative act from entering into trade relations. If you do not qualify, please do not use the Services.

3. MEMBER REGISTRATION DATA: Upon registration, including Your provision of Registration Data, You will receive an AstroGanesha.com identification (“YOUR EMAIL ID “) and a password. You are entirely responsible if You do not maintain the confidentiality of Your AstroGanesha.com EMAILID and password. You are responsible for all uses of Your account, whether or not actually or expressly authorized by you. You may change Your password by following instructions on the Website. You agree that Your account, EMAILID, and password may not be transferred or sold to another party. You agree to immediately notify AstroGanesha.com of any unauthorized use of Your account or any other breach of security known to You.

4. OUR ACCESS TO YOUR ACCOUNT: In order to ensure that AstroGanesha.com is able to provide high-quality services, respond to customer needs, and comply with laws, You hereby consent to AstroGanesha.com employees and agents being able to access Your account and records on a case-by-case basis to investigate complaints or other allegations or suspected abuse.

5. MODIFICATION TO SERVICES; BREACH; TERMINATION: AstroGanesha.com may modify or discontinue (in whole or in part) the Services or Your account with us, with or without notice, for any reason without liability to You, any other user, or any third party. Without limiting the foregoing, We reserve the right to terminate Your account immediately (a) if We are unable to verify or authenticate Your Registration Data or other information provided by You, (b) if We believe that Your actions may cause legal liability for You, AstroGanesha.com, or all or some of Our other users, or (c) if We believe You have (i) provided us with false or misleading Registration Data or other information, (ii) interfered with other users or the administration of the Services, or (iii) violated these Terms of Service or our Privacy Policy.

6. PRIVACY POLICY: Privacy is very important to us, and as such, Our Privacy Policy, as it may be updated from time to time, available on the Website, is incorporated into these Terms of Service by this reference. We may amend Our Privacy Policy from time to time pursuant to the terms for amending this Terms of Service (as described in the Preamble above).

7. REFUND & CANCELLATION POLICY:

Comprehensive Return & Cancellation Policy Service

  • The refund will be considered only if the customer emails us at [email protected] within 2 hours of payment. No refund shall be entertained after the expiry of two hours from the time of payment.
  • No refund shall be made if the data provided by the customer is incorrect. However, if the customer emails us within an hour of ordering the report, we will consider the changes to be made.
  • Once the report is delivered to the customer, no refund shall be made.
  • All eligible refunds shall be made within seven business days from the date of receipt of the request. However, the same is subject to transaction, and processing time was taken by the bank/payment gateway.
  • In case of double payment made by mistake against the single order, one payment will be refunded.
  • All refunds will be made after deducting the transaction charges levied by the bank and/or the payment gateway, or any other charges that may have been borne by AstroGanesha.com in processing and/or delivering the service, as applicable.

Comprehensive Return & Cancellation Policy Product

  • All printable products including AstroGanesha Big Horoscope, AstroGanesha Year Book, Trikal Samhita, and Janam Patri are non-returnable.
  • If the customer found the product is a damaged/defective/broken condition, the customer may apply for a replacement or refund. For this customers may mail at [email protected] within two days of delivery of the product. No refund shall be entertained after the expiry of two days from the date of delivery of the product.
  • All the products must be returned in the original condition they were received along with any bills and labels. Customers need to register disputes by sending email to [email protected] with images of broken/defective/damaged products within 2 days of delivery. Disputes registered after two days of delivery may not be entertained by sellers.
  • In case of double payment made by mistake against the single order, one payment will be refunded.
  • All refunds will be made after deducting the transaction charges levied by the bank and/or the payment gateway, the cost of shipping or courier charges (back and forth), customs duty and/or any other charges that may have been borne by AstroGanesha.com in processing and/or delivering the service, as applicable. However, no recovery of the above mentioned shall be made if a refund is due to damaged/defective/ broken product.

8. MEMBER BEHAVIOR AND RESTRICTIONS; COMPLIANCE WITH LAWS: Your right to use the Services is personal to You. You represent that You are an individual and that You are not a corporation or other business entity. You agree not to resell or make any commercial use of the Services without the express written consent of AstroGanesha.com. You are solely responsible for the contents of Your transmissions through Our Website. Your use of the Services is subject to all applicable local, state, national, and international laws and regulations. You agree:
(1) to comply with all Indian laws regarding the transmission of technical data exported from India through the Service;
(2) not to use the Website or the Services for illegal purposes;
(3) not to interfere or disrupt networks connected to AstroGanesha.com;
(4) to comply with all applicable regulations, policies, and procedures of networks connected to the AstroGanesha.com Website; and
(5) to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding Your use of the Services. AstroGanesha.com makes use of the Internet to send and receive certain messages; therefore, Your conduct is subject to Internet regulations, policies, and procedures. You will not use AstroGanesha.com for chain letters, junk mail, spamming, or any use of distribution lists to any person who has not given specific permission to be included in such a process. You agree not to transmit through AstroGanesha.com any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material of any kind or nature. You further agree not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law or regulation. Attempts to gain unauthorized access to other computer systems are prohibited. You shall not interfere with any other AstroGanesha.com members’ use or enjoyment of the Website or Services.

9. NO WARRANTY. YOU UNDERSTAND AND AGREE THAT:
(A) THE SERVICES ARE PROVIDED “AS-IS” AND WITH ALL FAULTS. ASTROGANESHA.COM ASSUMES NO RESPONSIBILITY FOR AVAILABILITY (OR LACK THEREOF), TIMELINESS (OR LACK THEREOF), DELETIONS, MISDELIVERIES, OR FAILURES TO STORE ANY MEMBER COMMUNICATIONS OR PERSONALIZATION SETTINGS;
(B) IN PARTICULAR, BUT NOT BY WAY OF LIMITATION, ASTROGANESHA.COM MAY DELETE E-MAIL OR OTHER ACCOUNTS OR THE INFORMATION THEREIN IF THE ACCOUNT IS INACTIVE FOR MORE THAN NINETY (90) DAYS;
(C) USE OF THE SERVICES IS AT YOUR SOLE RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA;
(D) THE SERVICES ARE PROVIDED FOR ENTERTAINMENT PURPOSES ONLY AND ASTROGANESHA.COM, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT AND IT MAKES NO WARRANTY OR REPRESENTATION REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF CONTENT OR SERVICES, THE ACCURACY OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICES, ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH ASTROGANESHA.COM’S WEBSITE, OR ANY TRANSACTIONS ENTERED INTO THROUGH ASTROGANESHA.COM’S SITE, AND MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ASTROGANESHA.COM OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY.

10. LIMITATIONS OF LIABILITY. IN NO EVENT WILL ASTROGANESHA.COM OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS AND THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES (COLLECTIVELY, “INDIRECT DAMAGES”) ARISING OUT OF OR IN CONNECTION WITH OUR WEBSITE, THE SERVICES, OUR PRIVACY POLICY, OR THESE TERMS OF SERVICE (HOWEVER ARISING, INCLUDING NEGLIGENCE), EVEN IF ASTROGANESHA.COM HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, ASTROGANESHA.COM AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT DAMAGES ARISING OUT OF OR IN CONNECTION WITH:
(A) THE USE OF OR THE INABILITY TO USE THE SERVICES;
(B) ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH ASTROGANESHA.COM’S SITE, OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH ASTROGANESHA.COM’S SERVICES;

OR

(C) LOSS OF, UNAUTHORIZED ACCESS TO, OR ALTERATION OF, A USER’S TRANSMISSIONS OR DATA.

THE LIABILITY OF ASTROGANESHA.COM AND ITS SUPPLIERS TO YOU OR ANY THIRD PARTIES ARISING OUT OF OR IN CONNECTION WITH OUR WEBSITE, THE SERVICES, OUR PRIVACY POLICY, OR THESE TERMS OF SERVICE (HOWEVER ARISING, INCLUDING NEGLIGENCE) IS LIMITED TO THE GREATER OF (A) THE NUMBER OF FEES YOU PAY TO US IN THE TWELVE (12) MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (B) $100.

11. INDEMNIFICATION: You agree to indemnify, defend and hold harmless AstroGanesha.com and its parent, subsidiaries, affiliates, officers, directors, employees, suppliers, consultants, and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys fees) arising from Your use of the Services, Your violation of the Privacy Policy or these Terms of Service, or Your violation of any third party’s rights, including without limitation, an infringement by You or any other user of Your account of any intellectual property or another right of any person or entity. These Terms of Service will inure to the benefit of AstroGanesha.com’s successors, assigns, and licensees.

12. PROPRIETARY RIGHTS TO CONTENT: You acknowledge that the Content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or distributed via email, commercially produced information presented to Member by AstroGanesha.com, its suppliers, and/or advertisers, is protected by copyrights, trademarks, service marks, patents and/or other proprietary rights and laws. You are not permitted to copy, use, reproduce, distribute, perform, display, or create derivative works from the Content unless expressly authorized by AstroGanesha.com, its suppliers, or advertisers.

13. NOTICES. Except as otherwise stated in these Terms of Service, all notices to a party shall be in writing and shall be made either via email or snail mail. Notice shall be deemed given 24 hours after an email is sent, or 3 days after deposit in the snail mail, to Member at the address provided by Member in the Registration Data and to AstroGanesha.com at the address set forth below:
Jaipur (RJ), India.

14. ARBITRATION; INJUNCTIVE RELIEF. Any dispute, controversy, or claim arising out of, relating to, or in connection with this Agreement shall be settled by binding arbitration in accordance with the commercial arbitration rules in the Indian Law. The arbitration shall be conducted by a single arbitrator, selected in accordance with the rules in the Indian Law, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Notwithstanding the foregoing, either party has the right to seek any interim or preliminary relief from a court of competent jurisdiction in Jaipur in order to protect the rights of such party pending the completion of any arbitration hereunder, and both parties agree to submit to the exclusive jurisdiction of the courts of India and venue in Jaipur, Rajasthan for any such proceeding. If either party files an action contrary to this provision, the other party may recover attorneys’ fees and costs up to one thousand US dollars.

15. GENERAL PROVISIONS: These Terms of Service will be governed by and construed in accordance with the laws of India without giving effect to any choice of law principles that would require the application of the laws of a different state. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms of Service or Privacy Policy to be unenforceable or invalid, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law, and the remainder of the Terms of Service or Privacy Policy, as applicable, will continue in full force and effect. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such section. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by AstroGanesha.com. These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.

 

AstroGanesha Kundli App Cloud Plan Terms and Conditions

Cloud Plan membership may be offered by AstroGanesha Kundli App only for different terms, which are described as under:

Silver Cloud Plan Yearly Membership:

  1. Save up to 500 charts(Kundli) on Cloud.
  2. Ads Free
  3. Free shipping on products only in India
  4. Get 5% extra discount on all services
  5. *Maximum Discount up to Rs.1500

Gold Cloud Plan Yearly Membership:

  1. Save Unlimited charts(Kundli) on Cloud.
  2. Ads Free
  3. Free shipping on products only in India
  4. Get 10% extra discount on all services
  5. *Maximum Discount up to Rs.1500

Dhruv Astro Software:

  1. Save Unlimited charts(Kundli) on Cloud.
  2. Add your Name, Address, and Contact Details on Every Print
  3. Ads Free
  4. Free shipping on products only in India
  5. Get 10% extra discount on all services
  6. *Maximum Discount up to Rs.1500

Unlimited FREE delivery

Guaranteed free One-Day, Two-Day and Standard Delivery on eligible items and locations

Why pay Rs.100 for Delivery every time you need a product? As a Cloud Plan member, get unlimited FREE Delivery on products from India’s largest AstroGanesha Shop in PAN India, to over a hundred cities. Cloud Plan products that are not eligible for free delivery to your location outside India.

Other Limitations

  • We reserve the right to accept or refuse Cloud Plan membership in our discretion.
  • We may send you email and other communications related to Cloud Plan and your Cloud Plan membership (regardless of any settings or preferences related to your AstroGanesha account).
  • You may not transfer or assign your Cloud Plan membership or any Cloud Plan benefits, except as allowed in these Terms.
  • Cloud Plan members are not permitted to purchase products for the purpose of resale, rental, or to ship to their customers or potential customers using Cloud Plan benefits.
  • From time to time, AstroGanesha may choose in its sole discretion to add or remove Cloud Plan membership benefits.
  • AstroGanesha forbids you from any attempts to online resell or put to online commercial use any part of the Dhruv Astro software content. No part of the Dhruv Astro Software content may be reproduced or transmitted to or stored in any other web site, nor may any of its pages or part thereof be disseminated in any electronic, nor included in any public or private electronic retrieval system or service without prior written permission.
  • You agree not to, directly or indirectly modify / alter / change / amend / vary / transform / revise / translate / or otherwise disseminate any content/reports of Dhruv Astro Software.
  • You cannot copy, use, reproduce, distribute, perform, display, perform, or create the trade names, images, logos, trademarks, of the AstroGanesha for the business/commercial purpose.
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